Help and Guidance for users of the Online Household Response Service​

1. Opting Out of the Open Register? 2. Nationalities who are eligible to register. 3. I am having technical problems. 4. The internet system won't accept my Security Code or Postcode. 5. The internet system says I've already registered. 6. I have more than one property to register. 7. I encountered an error or my internet connection was interrupted during registration, has my registration been recorded? 8. I am a visually impaired or disabled internet user and require special software or tools to browse the internet. Is the website compatible with my system? 9. How can I ensure that my personal details are kept secure while using this service?

Democracy Counts has physical security in our facilities to protect against the loss, theft, misuse, or alteration of information and also complies to the standard ISO 27001 for data security. There are also different layers of security implemented throughout our website platform, for example hardware and application firewalls; intrusion detection systems; and SSL encryption. You should also take the following steps yourself to further safeguard your personal data:

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